How to Fix Microsoft Store Error 0x80D06809? 5 Easy Ways

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Microsoft Store in Windows is a marketplace from where you can download, update, and manage both free and paid apps and games. However, it has its problems like any other software or app.

How to Fix Microsoft Store Error 0x80D06809

For instance, users often report encountering the Microsoft Store Error 0x80D06809, which prevents them from downloading or updating the apps and games downloaded via the Store.

In this guide, we will discover what causes Microsoft Store Error 0x80D06809 and also learn how to fix it. So read on.

TRY IT NOW: 3 Easy Fixes for Microsoft Store Error 0x80D06809

If you’re in a hurry, try out these quick fixes to resolve the 0x80D06809 error in the Microsoft Store.

  • Clear the Store Cache: Sometimes, the corrupted cache can prevent the Microsoft Store from functioning smoothly.
  • Run the Windows Store Apps Troubleshooter: This tool will automatically find and resolve any issues related to the Microsoft Store apps. 
  • Reset Microsoft Store: If nothing seems to work, reset the Store itself to fix any issues in the Store itself.

Continue reading for a more detailed understanding of these and other fixes for the 0x80D06809 error in the Microsoft Store.

What Causes the Microsoft Store Error 0x80D06809?

There are many factors that may trigger Microsoft Store Error 0x80D06809. One key reason behind it may be issues in the Microsoft Store cache. If you haven’t cleared the cache in a long time, it may interfere with the app’s operations.
Sometimes, a faulty internet connection can be the cause. And in addition to that, it may cause another error when MS Store apps can’t connect to the internet.

However, this error can also be caused by certain Windows services, as well as bugs in the Store app. These are also known to cause the “0x80d06802” error.
No matter the culprit, it is fairly easy to resolve Microsoft Store error 0x80D06809, let’s see how to do it!

Resolving the Microsoft Store Error 0x80D06809
[2 Beginner-Friendly Ways]

Let’s take a look at some quick and beginner-friendly ways to resolve the error before we try any complex solutions.

Method 1: Run the Windows Store Apps Troubleshooter

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Windows has a built-in troubleshooter for Windows Store apps. You can use this tool to identify and update any issues related to the apps that you’ve downloaded through the Microsoft Store:

Here’s how to run the Windows Store Apps Troubleshooter:

  • In ‘Windows Search’, type and enter “Troubleshoot”.
Type troubleshoot
  • Select “Additional troubleshooters”/”Other troubleshooters”.
Additional Troubleshooters
  • Scroll down to click on “Windows Store apps”.
  • Select “Run”/”Run the troubleshooter”.
Run Windows Store Apps Troubleshooter
  • Wait until your Windows is updated.
  • Once done, apply the recommended resolutions.

Method 2: Clear the Microsoft Store Cache

Sometimes, your Microsoft Store cache can become corrupted and cause problems in the downloaded apps. Clear your cache to resolve this issue:

  • On your keyboard, press the ‘Win + R’ keys to open “Run”.
  • In the Run dialog box, type and enter wsreset.exe.
Type wsreset.exe
  • An empty “Command Prompt” window will appear. Wait a few seconds for it to close on its own.
wsreset window
  • The Microsoft Store will launch automatically once the cache has been cleared. Check if you’re still getting the same error.

How to Fix the Microsoft Store Error 0x80D06809?
[2 Advanced Ways]

If clearing the Microsoft Store cache doesn’t do the trick, here are some more advanced methods that you can try to fix Error 0x80D06809.

Method 1: Repair Corrupted & Broken Windows System Files

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Sometimes, corrupted Windows System files can also cause the Microsoft Store Error 0x80D06809. You can automatically repair these files by using System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools.

Here’s how to run these tools:

  • On your PC, go to ‘Windows Search’ and enter “cmd”.
  • Now click on “Command Prompt” and select “Run as administrator”.
Type CMD then run as administrator
  • When asked to allow changes, select “Yes” and then enter the following command:
    sfc /scannow
Type sfc /scannow
  • Once the scan is finished, type the following commands and press ‘Enter’ one by one:
    dism /online /cleanup-image /checkhealth
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth
DISM tools
  • Finally, restart your PC.

Method 2: Repair or Reset the Microsoft Store

If all else fails, you can try repairing or resetting the Microsoft Store itself to fix this error.

Here’s how to do it:

  • Right-click on “Start” and go to “Apps & Features”/”Installed apps”.
Go to Installed Apps
  • Scroll down to find “Microsoft Store” and then click on “Advanced options”.
Microsoft Store Advanced Settings
  • Select Terminate to quit the app.
  • Now click on Repair under the Reset section and check if repairing the Store resolves the issue.
  • If you’re still getting the same error, select the Reset option.
Terminate and Reset Microsoft Store

Do note that resetting the Microsoft Store should be your last resort. Do try the beginner-friendly methods mentioned above first to resolve the 0x80D06809 error.

Good luck!

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About the author
Joshua Hohendorf
Joshua Hohendorf - Author

Joshua is an author at WindowsFixHub.

His experience involves Product and Program Management with the knowledge and ability to get things done. Utilizing basic to advanced IT work such as setting up new networks, troubleshooting software, and computer maintenance.