How to Fix the “OneDrive.exe – Bad Image Error” in 8 Steps?

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When attempting to open OneDrive, many users frequently get the OneDrive.exe Bad Image error, which may also be accompanied by the Error status 0xc0000020. According to the error, ‘C:\Windows\System32\xxx.dll‘ either has an error or was not designed to run on Windows.

The error might be caused by problematic DLL files such as wer.dll, SyncEngine.dll, or ucrtbase.dll. DLL (Dynamic Link Library) files are essential components in Windows that contain code and data used by multiple programs simultaneously. This issue can occur during Windows startup or when launching OneDrive, with a notice pointing to a faulty DLL file. 
Sometimes it can be a “D:” drive instead of “C:”, and often “D” drive can be missing from your PC — see how to fix here.

In addition, OneDrive is often associated with a “Something Went Wrong 1200” error.

FIX IT NOW: A Few Quick and Easy Ways to Fix the Windows OneDrive.exe – Bad Image Error

For those who are short on time, here is a brief summary of simple fixes.  

  • Install a Full Windows Update: Make sure your system is up to date in order to resolve problems and compatibility concerns.
  • Install Visual C++ Redistributables: Reinstalling the required Visual C++ components will replace any corrupted or missing DLL files.
  • Perform a Fresh OneDrive Installation: To restore functionality and replace corrupted files, uninstall and reinstall OneDrive.
  • Remove the Faulty Windows Update: Uninstall any recent updates that might be the source of the error.
  • Re-register the Problematic DLL File: Re-register the corrupted DLL files using Command Prompt.

We have prepared a step-by-step guide below that will walk you through fixing the wer.dll error in OneDrive.

How to Resolve the Error OneDrive.exe - Bad Image Error Status 0xc0000020 in Windows

5 Easy Solutions to Fix the
OneDrive.exe Bad Image Error / Status 0xc0000020

Simple fixes work best most of the time when it comes to fixing Windows issues. Here, we’ll go over some quick and simple solutions that anyone may apply to troubleshoot the OneDrive.exe – Bad Image problem.

Solution 1: Install a Full Windows Update

Download auto-fix Advanced SystemCare will automatically fix your Windows OneDrive error and other PC issues that might lead to the issue.

Update Windows to fix compatibility issues and bugs. Here are the steps to Implement:

  • Press the ‘Windows’ key, type “Windows Update”, then choose “Check for updates.
Click Check for Updates
  • Select the “Install” button to start the download and installation procedure if any updates are available.
  • To ensure the updates take effect, restart your computer after the updates have been installed.

Solution 2: Install Visual C++ Redistributable

Install necessary Visual C++ Redistributables to replace missing or corrupted DLL files. Here’s how you can do it:

  • “Visual C++ Redistributables” can be downloaded by going to the official Microsoft website and downloading the package that is needed for your system architecture (x86 or x64).
Download Microsoft Visual C ++ Redistributable Package
  • To finish the installation procedure, launch the installer executable file after it has been downloaded, and follow the on-screen directions.
Install the Microsoft Visual C ++ Redistributable Package
  • Restart your computer after installation to make sure that the modifications take effect.

Solution 3: Perform a Fresh OneDrive installation

Reinstalling OneDrive can guarantee that the program is returned to its original settings, complete with new files, and free of any possibly faulty data.

  • Right-click on “Start” and choose “Apps & Features”/”Installed programs”.
  • Locate “OneDrive” inside the list, select it, click “Uninstall”, and then adhere to the prompts on the screen.
Uninstall OneDrive
  • Once “OneDrive” has been uninstalled, download the most recent version from the official Microsoft website and follow the prompts on the screen to install it.
  • To resume file syncing, log into your “OneDrive” account.

Solution 4: Remove the Faulty Windows Update

To fix problems due to recent troublesome upgrades, remove them using Settings.

Download DirectX
  • To finish the installation procedure, launch the downloaded installer and adhere to the on-screen directions.
  • To make sure that the modifications take effect, restart your PC.

Solution 5: Perform SFC and DISM Scans

SFC and DISM scans can fix problems that are causing the OneDrive.exe – Bad Image error by replacing or restoring corrupted system files.

  • In Windows Search, type “cmd”.
  • Click “Command Prompt” and select “Run as administrator”.
  • Click “Yes” when User Account Control appears.
  • Use the command lines below, hitting ‘Enter’ after each one:
  • SFC/Scannow

At this point, the System File Checker will examine your system and attempt to fix any damaged or missing files.

  • Once the scan is complete, copy and hit ‘Enter’ the following commands:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Note: Try running this last command again after adding /Source:C:\RepairSource\Windows /LimitAccess if you still the error.

  • Restart your computer after the process is finished.

3 Advanced Ways to Fix the Windows
OneDrive.exe – Bad Image Error

Let’s look at more advanced fixes for the issue now. While some of these procedures need more technical know-how, we’ll walk you through each one to get your system back up and running.

Solution 1: Re-register the Problematic DLL File

Download auto-fix Advanced SystemCare will automatically fix your Windows OneDrive error and other PC issues that might lead to the issue.

Re-registering the file may resolve the error if a particular DLL file is the source of the problem by updating its registry entries.

  • Press the ‘Windows’ key and type “cmd”. Click “Command Prompt” and choose “Run as administrator”.
  • To unregister a file, type regsvr32 /u [DLLFileName] and hit ‘Enter’.
Unregister DLL file
  • To register it once more, type regsvr32 /i [DLLFileName] and hit ‘Enter’.
  • Restart your computer.

Solution 2: Clear Your OneDrive Data

By renewing its connection to the cloud and resyncing your files, OneDrive can be reset to resolve problems. Initiating OneDrive’s configuration again, this step does not remove any files.

  • Press ‘Win + R’ keyboard shortcut.
  • Once the “Run” window appears, select and insert the following text into it:
    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Type %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

(Note: An error message may appear here. If so, use C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset or %programfiles(x86)%\Microsoft OneDrive\onedrive.exe /reset instead.

  • Click ‘OK’ or press ‘Enter’.
  • OneDrive should open and the app should be reset after running this command. If not, wait a few minutes, then try the following command in the “Run” window once more: OneDrive.exe located at %localappdata%\Microsoft\OneDrive
  • Press the ‘Enter’ key.

Solution 3: Check for Software Conflicts Using a Clean Boot

By starting Windows with a small selection of drivers and startup apps, you can determine whether OneDrive conflicts are being caused by background software by doing a clean boot.

  • Press ‘Win + R’, the “Run” dialog box will appear.
  • Enter “msconfig” and hit ‘Enter’.
  • Uncheck “Load startup items” and choose “Selective Startup” from the “System Configuration” box.
Uncheck Load startup items
  • Select the option “Hide all Microsoft services” under the “Services” menu and then click “Disable All”.
Hide all Microsoft services
  • Click “Task Manager” by selecting the “Startup” tab.
Open Task Manager
  • Turn off every starting item in the “Task Manager”.
  • Press ‘OK’.
  • Try restarting your computer to see if the problem still exists. If not, find the offending service or startup item by turning them all on one at a time.


And with this, we conclude our guide to resolve the OneDrive.exe – Bad Image issue.
By following these thorough steps, you can effectively address the problem.

Remember, keeping your system updated, installing new applications regularly, and running diagnostic scans are essential practices to maintain your computer’s proper functioning.
These efforts not only fix immediate errors but also help prevent common issues, ensuring smoother performance over time.

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About the author
Joshua Hohendorf
Joshua Hohendorf - Author

Joshua is an author at WindowsFixHub.

His experience involves Product and Program Management with the knowledge and ability to get things done. Utilizing basic to advanced IT work such as setting up new networks, troubleshooting software, and computer maintenance.