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If you use Work Folders on your Windows PC, you may have come across an error message saying, âThe cloud operation is invalid. (0x8007017c)â. This is a common error that prevents users from syncing or accessing synced Work Folder files across various devices.
So what causes this error and how do you fix it?
In this troubleshooting guide, we will find out how to fix the error 0x8007017c and also discover its exact causes.
TL;DR: Fix the Work Folder Sync Error 0x8007017c Error QUICKLY!
- Install Windows Updates
- Disable On-Demand File Access
- Disable Third-Party Antivirus Programs
We encourage you to continue reading to find out what this error is, what causes it, and how to apply these and even more fixes step-by-step.

What is the Work Folder Sync Error 0x8007017 & What Causes It?
The Work Folder Sync Error 0x8007017c is an error that occurs when you set up Work Folders on a new device or configure them on multiple devices. It is triggered when on-demand file access is enabled and the KB4592449 Windows update is installed.
This is because this Windows update has an application programming interface (API) that prevents Work Folders from syncing to other devices.
This update is also known to cause the âfolder access deniedâ issue.
But donât worry! There are multiple workarounds to fix this error and ensure that your Work Folders are syncing across all of your devices.
2 Beginner-Friendly Ways to Fix Work Folder Sync Error 0x8007017c
Letâs first start with the simplest and fastest solutions to fix error 0x8007017c in Windows 10:
Method 1: Install Latest Windows Updates
Since error 0x8007017c is caused by a certain Windows 10 update, it can be resolved by installing any of the following three Windows 10 updates from the official Microsoft website:

Method 2: Disable the On-Demand File Access
There are two ways to disable on-demand file access:
Using Control Panel
- On your keyboard, press âWin + Râ to open âRunâ.
- In the âRunâ dialog box, type âControl Panelâ and press âEnterâ.

- Now go to the âView byâ option in the top right and set it to âCategoryâ.
- Next, click on âSystem and Securityâ > âWork Foldersâ.

- Make sure that the âEnable on-demand file accessâ setting is unchecked.

- Close the âControl Panelâ window.
Using Group Policy Setting
- On your keyboard, press âWin + Râ to open âRunâ.
- In the âRunâ dialog box, type âgpmc.mscâ and hit âOKâ. This would open the âGroup Policy Management Consoleâ.

- Now go to âUser Configurationâ > âAdministrative Templatesâ > âWindows Componentsâ > âWork Foldersâ > âSpecify Work Folders settingsâ.

- Make sure that the âon-demand file accessâ settings are set to âDisabledâ.

- Close the window.
How to Resolve Work Folder Sync Error 0x8007017c?
[2 Advanced Ways]
You can also try these more advanced fixes to resolve the 0x8007017c error in Windows.
Method 1: Carry Out a System Restore
Restoring your PC to a previous point in time can help you resolve the Work Folder sync error. But remember to back up your files before you perform a system restore.
To carry out a system restore:
- Go to âWindows Searchâ and type âCreate a restore pointâ. This would open âSystem Propertiesâ.

- Now go to the âSystem Protectionâ tab.
- Click on âSystem Restoreâ.
- In the resulting window, click on âNextâ

- Select the last system restore point.

- Follow the on-screen instructions. Your PC will automatically restart.
- Once the system has been restored and restarted, check if the error has been fixed.
Method 2: Disable All the Antivirus Programs
Some antivirus programs can conflict with the âWork Foldersâ syncing process, triggering the 0x8007017c error. Disable your antivirus programs temporarily by clicking on their app icons in the âTaskbarâ and disabling them.

Once the âWork Foldersâ have been synced, turn the antivirus programs back on to enhance your systemâs security.
Last Word
In this guide, we learned how to resolve the Work Folder sync error 0x8007017c in 4 different ways.
Try these methods one-by-one to resolve the issue successfully. Since this error is caused by a specific Windows update, make sure to install the right Windows updates first (as mentioned in Method 1), so you donât need to employ any other fixes.
Good luck!
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