Fix XboxPcAppFT.exe Bad Image Error in 9 Quick Steps

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In This Guide

FIX IT NOW: A Few Quick and Easy Ways to Fix the XboxPcAppFT.exe Bad Image, 0xc0e90002 Error

Solution 1. Launch Windows Store Apps Troubleshooter

Solution 2. Fix or Reset the Gaming Services and Xbox App

Solution 3. Try Windows System Restore

Solution 4. Re-register Every Windows Program

Solution 5. Perform SFC and DISM Commands

Solution 6. Access Safe Mode and Uninstall Xbox Live

Solution 7. Change Startup Services

Solution 8. Fix and Reinstall Windows

Solution 9. Execute an In-Place Update

Download Fix

Many Windows users get the annoying XboxPcAppFT.exe Bad Image error, especially those who use the Xbox app for gaming on a regular basis. No need to say that this error might disrupt your gaming sessions.  

The XboxPcAppFT.exe Bad Image error can be caused by several reasons. One of the main causes is missing or corrupted system files, which can occur as a result of program incompatibilities or insufficient upgrades. Important files being corrupted by malware infections is another possible reason for this issue. Problems with the Xbox app itself or any related services may also be the cause of this issue, especially if there are incomplete installations.
In addition to that, some users get a similar xbox error called ‘8c230002’ <- learn how to solve it here.

The error code 0xc0e90002 and the complete error message, XboxPcAppFT.exe Bad Image – C:\Windows\SYSTEM32\gameplatformservices.dll is either not designed to run on Windows or it contains an error, highlight a specific problem with the “gameplatformservices.dll” file, which is essential to the functionality of the Xbox PC app.

Easy Solutions to Fix XboxPcAppFT.exe Bad Image Error in Windows:

Now that we know about the XboxPcAppFT.exe Bad Image error, let’s look at some quick fixes you may try to fix it. 

Solution 1. Launch Windows Store Apps Troubleshooter

This identifies and resolves the Xbox app and other Windows Store app problems automatically.

• Using ‘Windows + I’, navigate to “Settings”.
• Go to “Troubleshoot” under “Update & Security”.
• To access “additional troubleshooters” or “other troubleshooters”, click on it.

• In the list, locate “Windows Store Apps”, then select “Run the troubleshooter”.

• To finish the troubleshooting process, adhere to the directions displayed on the screen.

Solution 2. Fix or Reset the Gaming Services and Xbox App

This resolves corruption or internal issues in the Xbox app and its associated services.

• Go to “Settings” by pressing ‘Windows + I’.
• Navigate to “Apps” > “Features & Apps”.
• From the list, locate the “Xbox app”, click on it, and choose “Advanced settings”.
• Try the “Repair” option first. Use the “Reset” option if the problem continues.

• For gaming services, follow the same procedure.

Solution 3. Try Windows System Restore

Reverts your system to its prior configuration, removing any modifications that may have caused the fault.

• In ‘Windows search bar’, type “create a restore point” and hit ‘Enter’.

• Click “System Restore” from the “System Properties” window.
• Select a restore point that is before the problems start.
• For the system restore to be finished, click “Next” and adhere to the on-screen directions.

• Upon completion of the process, restart your computer.

Solution 4. Re-register Every Windows Program

It will check that every Windows Store app is installed and registered correctly and address any registration errors that generate the error.

• Open ‘Windows Search’ and type “PowerShell”.
• Click on the outcome and choose “Run as administrator”.
• Press “Yes” when UAC appears.

• Enter the command below and hit ‘Enter’:
  Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

5. Restart your PC after you’re done.

Advanced Solutions to Fix the XboxPcAppFT.exe
Bad Image/gameplatformservices.dll Error in Windows:

It’s time to look into further fixes if the problem couldn’t be fixed with simpler ones. 

Solution 5. Perform SFC and DISM Commands

Scans and repairs corrupted system files that might be triggering the error.

• In ‘Windows Search’, type “cmd”.
• Click “Command Prompt” and select “Run as administrator”.
• Click “Yes” when prompted by User Account Control (UAC) to approve changes.

• Type in the command sfc /scannow and hit ‘Enter’.

• To fix Windows image files, you should also execute the following commands when the scan is finished:
  DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

• Restart the computer.

Solution 6. Access Safe Mode and Uninstall Xbox Live

This isolates and disables any Xbox Live components that might be faulty and contributing to the problem.

Restart your PC.

• Press and hold the ‘Power’ button three times to stop Windows from loading after it has started. Windows will then go into Advanced Startup mode automatically.
• Choose “Troubleshoot” > “Advanced Settings” > “Restart and Startup Configurations”.

• Select “4/F4” for “Safe Mode” or “5/F5″ for” Safe Mode with Networking” after a reboot.

After entering Safe Mode, you must uninstall “Xbox Live”. How to do it is as follows:

• Right-click on ‘Start’ and select “Applications & Features”/”Installed programs”.
• After selecting Xbox Live by scrolling down or by clicking the three vertical dots, click “Uninstall”.

• Verify the prompts, then adhere to the on-screen directions.
• Restart your PC.

Solution 7. Change Startup Services

Checking Related Services ensures the Xbox app’s critical services, which are necessary for it to function, are operating as intended.

• Press ‘Win + R’ shortcut, and type “services.msc” file, then hit ‘Enter’.

• Find “Gaming Services” by scrolling down.
• Right-click and choose “Restart”.

• Double-click on the service to reveal its “Properties” if it is grayed out.
• Choose “Automatic” from the drop-down selection under “Startup type”.
• Select “OK”, “Apply”, and “Start”.

• Proceed in the same manner for the following services:
  Windows Update
  Microsoft Store Install Service
  Xbox Live Auth Manager
  Xbox Live Game Save
  Xbox Live Networking Service

Solution 8. Fix and Reinstall Windows

You can fix the Windows installation if none of the aforementioned techniques work. Make sure you have at least 20GB of space on your main drive and that any third-party security software is removed before continuing.

Make an ISO for Windows:

• Visit the official Microsoft website to download the installation media for Windows 11 download. [Version of Windows 10]

• To start “MediaCreationTool.exe”, double-click the file.
• Press “Yes” when UAC appears.
• Accept the terms of the license.
• You can either check the box labeled “Use the suggested options for this PC” and click “Next”, or you can choose “Language and Edition” and make sure it matches the one you have installed right now.
• Click “Next” after selecting the ISO file.

Select the ISO file location, wait for the necessary files to download, and then click “Finish”.

Fix and Reinstall Windows:

• Locate your ISO file, do a right-click, and choose “Mount”.

• Launch the file “setup.exe”.

• When prompted to update Windows to the newest version, select “Not now” and press the “Next” button.
• Accept “Terms”, and Windows will verify that everything is in order.

• Select “Change what to keep”.
• You have a few choices here: Choose what works best for you: keep your files and programs, keep files only, or keep nothing. Select “Next”.
• Lastly, to start the installation process, click “Install”.

Solution 9. Execute an In-Place Update

Refreshes the whole Windows system, protecting data and apps while fixing major corruption or software conflicts.

• Make a backup of your crucial data to the cloud or an external drive.

• Visit the Microsoft website to get the “Windows Media Creation Tool”.
• Run the tool, then choose “Upgrade this PC” right away.

• To decide whether to save personal data and programs, adhere to the directions.
• Carry out the installation now. Your computer may restart several times throughout this process, which could take some time. 

Although resolving the XboxPcAppFT.exe Bad Image problem can be difficult at first glance, it can be effectively fixed with the right approach. Start with the simpler solutions and work your way up to more complex ones.
We also highly advise downloading and running the tested auto-fix software listed below.