Fix XboxPcAppFT.exe Bad Image Error in 9 Quick Steps

Issues Related to Gaming

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Many Windows users get the annoying XboxPcAppFT.exe Bad Image error, especially those who use the Xbox app for gaming on a regular basis. No need to say that this error might disrupt your gaming sessions.  

Fix XboxPcAppFT.exe Bad Image Error

The XboxPcAppFT.exe Bad Image error can be caused by several reasons. One of the main causes is missing or corrupted system files, which can occur as a result of program incompatibilities or insufficient upgrades. Important files being corrupted by malware infections is another possible reason for this issue. Problems with the Xbox app itself or any related services may also be the cause of this issue, especially if there are incomplete installations.
In addition to that, some users get a similar xbox error called ‘8c230002’ <- learn how to solve it here.

The error code 0xc0e90002 and the complete error message, XboxPcAppFT.exe Bad Image – C:\Windows\SYSTEM32\gameplatformservices.dll is either not designed to run on Windows or it contains an error, highlight a specific problem with the “gameplatformservices.dll” file, which is essential to the functionality of the Xbox PC app.

FIX IT NOW: A Few Quick and Easy Ways to Fix the XboxPcAppFT.exe Bad Image, 0xc0e90002 Error 

Here are some fast fixes you can attempt right away if you’re in a hurry:

  • Launch Windows Store Apps Troubleshooter: To automatically identify and resolve problems with Windows Store apps, utilize the integrated troubleshooter.
  • Fix or Reset the Gaming Services and Xbox App: To fix internal issues and update settings, fix or reset the Xbox app and Gaming Services.
  • Try System Restore: To undo recent modifications that may have caused the issue, use System Restore to return your system to a prior state.
  • Re-register every Windows program: Re-register Windows applications to make sure they are installed successfully and operating as intended.

Easy Solutions to Fix XboxPcAppFT.exe Bad Image Error in Windows:

Now that we know about the XboxPcAppFT.exe Bad Image error, let’s look at some quick fixes you may try to fix it. 

Solution 1. Launch Windows Store Apps Troubleshooter

Download Fix Advanced SystemCare will automatically fix your Xbox app errors or other PC issues that might lead to this error.

This identifies and resolves the Xbox app and other Windows Store app problems automatically.

  • Using ‘Windows + I’, navigate to “Settings”.
  • Go to “Troubleshoot” under “Update & Security”.
  • To access “additional troubleshooters” or “other troubleshooters”, click on it.
Additional Troubleshooters
  • In the list, locate “Windows Store Apps”, then select “Run the troubleshooter”.
Run Windows Store Apps Troubleshooter
  • To finish the troubleshooting process, adhere to the directions displayed on the screen.

Solution 2. Fix or Reset the Gaming Services and Xbox App

This resolves corruption or internal issues in the Xbox app and its associated services.

  • Go to “Settings” by pressing ‘Windows + I’.
  • Navigate to “Apps” > “Features & Apps”.
  • From the list, locate the “Xbox app”, click on it, and choose “Advanced settings”.
  • Try the “Repair” option first. Use the “Reset” option if the problem continues.
Fix or Reset the Gaming Services and Xbox App
  • For gaming services, follow the same procedure.

Solution 3. Try Windows System Restore

Reverts your system to its prior configuration, removing any modifications that may have caused the fault.

  • In ‘Windows search bar’, type “create a restore point” and hit ‘Enter’.
Type Create a restore point
  • Click “System Restore” from the “System Properties” window.
  • Select a restore point that is before the problems start.
  • For the system restore to be finished, click “Next” and adhere to the on-screen directions.
Choose System Protection then System Restore
  • Upon completion of the process, restart your computer.

Solution 4. Re-register Every Windows Program

It will check that every Windows Store app is installed and registered correctly and address any registration errors that generate the error.

  • Open ‘Windows Search’ and type “PowerShell”.
  • Click on the outcome and choose “Run as administrator”.
  • Press “Yes” when UAC appears.
Type Powershell and Run as Administrator
  • Enter the command below and hit ‘Enter’:
    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Re-register Every Windows Program
  1. Restart your PC after you’re done.

Advanced Solutions to Fix the XboxPcAppFT.exe
Bad Image/gameplatformservices.dll Error in Windows

It’s time to look into further fixes if the problem couldn’t be fixed with simpler ones. 

Solution 5. Perform SFC and DISM Commands

Download Fix Advanced SystemCare will automatically fix your Xbox app errors or other PC issues that might lead to this error.

Scans and repairs corrupted system files that might be triggering the error.

  • In ‘Windows Search’, type “cmd”.
  • Click “Command Prompt” and select “Run as administrator”.
  • Click “Yes” when prompted by User Account Control (UAC) to approve changes.
Type CMD then run as administrator
  • Type in the command sfc /scannow and hit ‘Enter’.
Type sfc /scannow
  • To fix Windows image files, you should also execute the following commands when the scan is finished:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
DISM tools
  • Restart the computer.

Solution 6. Access Safe Mode and Uninstall Xbox Live

This isolates and disables any Xbox Live components that might be faulty and contributing to the problem.

Restart your PC.

  • Press and hold the ‘Power’ button three times to stop Windows from loading after it has started. Windows will then go into Advanced Startup mode automatically.
  • Choose “Troubleshoot” > “Advanced Settings” > “Restart and Startup Configurations”.
Troubleshoot then Startup Settings
  • Select “4/F4” for “Safe Mode” or “5/F5″ for” Safe Mode with Networking” after a reboot.

After entering Safe Mode, you must uninstall “Xbox Live”. How to do it is as follows:

  • Right-click on ‘Start’ and select “Applications & Features”/”Installed programs”.
  • After selecting Xbox Live by scrolling down or by clicking the three vertical dots, click “Uninstall”.
Uninstall All Xbox Apps
  • Verify the prompts, then adhere to the on-screen directions.
  • Restart your PC.

Solution 7. Change Startup Services

Checking Related Services ensures the Xbox app’s critical services, which are necessary for it to function, are operating as intended.

  • Press ‘Win + R’ shortcut, and type “services.msc” file, then hit ‘Enter’.
  • Find “Gaming Services” by scrolling down.
  • Right-click and choose “Restart”.
Restart Gaming Services
  • Double-click on the service to reveal its “Properties” if it is grayed out.
  • Choose “Automatic” from the drop-down selection under “Startup type”.
  • Select “OK”, “Apply”, and “Start”.
Set Gaming Services to Automatic
  • Proceed in the same manner for the following services:
    Windows Update
    Microsoft Store Install Service
    Xbox Live Auth Manager
    Xbox Live Game Save
    Xbox Live Networking Service

Solution 8. Fix and Reinstall Windows

You can fix the Windows installation if none of the aforementioned techniques work. Make sure you have at least 20GB of space on your main drive and that any third-party security software is removed before continuing.

Make an ISO for Windows:

Download Windows 11 Installation Media
  • To start “MediaCreationTool.exe”, double-click the file.
  • Press “Yes” when UAC appears.
  • Accept the terms of the license.
  • You can either check the box labeled “Use the suggested options for this PC” and click “Next”, or you can choose “Language and Edition” and make sure it matches the one you have installed right now.
  • Click “Next” after selecting the ISO file.
Create Installation Media, Choose USB

Select the ISO file location, wait for the necessary files to download, and then click “Finish”.

Burn ISO to a DVD

Fix and Reinstall Windows:

  • Locate your ISO file, do a right-click, and choose “Mount”.
Mount ISO File
  • Launch the file “setup.exe”.
Double click setup.exe
  • When prompted to update Windows to the newest version, select “Not now” and press the “Next” button.
  • Accept “Terms”, and Windows will verify that everything is in order.
Accept Terms for Windows 11 Installation Media
  • Select “Change what to keep”.
  • You have a few choices here: Choose what works best for you: keep your files and programs, keep files only, or keep nothing. Select “Next”.
  • Lastly, to start the installation process, click “Install”.
Choose what to keep from Installation

Solution 9. Execute an In-Place Update

Refreshes the whole Windows system, protecting data and apps while fixing major corruption or software conflicts.

  • Make a backup of your crucial data to the cloud or an external drive.
  • Visit the Microsoft website to get the “Windows Media Creation Tool”.
  • Run the tool, then choose “Upgrade this PC” right away.
Select Upgrade this PC now
  • To decide whether to save personal data and programs, adhere to the directions.
  • Carry out the installation now. Your computer may restart several times throughout this process, which could take some time. 

Although resolving the XboxPcAppFT.exe Bad Image problem can be difficult at first glance, it can be effectively fixed with the right approach. Start with the simpler solutions and work your way up to more complex ones.
We also highly advise downloading and running the tested auto-fix software listed below.

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About the author
Mendy Lieberman
Mendy Lieberman - Founder, PC repair expert

Mendy is a founder of He’s been a ‘tech-geek’ for a decade.
He has a background in IT consulting and has gathered a team for WindowsFixHub which main purpose is to provide the most helpful PC tech and software repair guides in the market!