How to Fix “Something Went Wrong 1200” Error? [6 Fixes that ACTUALLY Work]

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8 Reasons Why the
“Something Went Wrong 1200” Error Occurs

The “Something went wrong 1200” error in Microsoft apps usually occurs when there are network or authentication issues. These issues can be triggered by various underlying reasons, such as:

• Incorrect date and time settings
• Misconfigured VPN or proxy settings
• Incorrect device settings
• Server problems
• Slow or no internet
• Outdated application
• Corrupt installation files
• Conflicts with the security software

These reasons can cause other networking issues like when your MS apps cannot connect to the internet, or “The Wi-Fi or network you are using may require you to visit its login page”.

Fortunately, it is a minor issue that can be resolved by deploying some quick and easy fixes. Continue reading to discover what they are.

How to Fix the Microsoft “Something Went Wrong 1200” Error
in Windows? [3 Beginner-Friendly Ways]

Before trying any of the fixes mentioned below, make sure to check if your internet is working fine and that the date and time settings of your PC are correct. 

If you’re still getting the error, follow these fixes:

Method 1: Install Windows Updates

Installing Windows updates is one of the quickest and easiest ways to fix the “something went wrong 1200” error.

Here’s how to update your Windows: 

• Go to ‘Windows Search’ and type and enter “Updates”. 
• Check if there are any updates available in the resulting Window. If there are, click on “Install all”.

• If there are no updates, select the “check for updates” option.

• Make sure to install any “optional updates”, if available. 

• Once the updates are installed, restart your PC.

Method 2: Remove Cached Login Credentials

Sometimes, login credentials stored in your PC’s cache can cause login errors due to incorrect or outdated data. Clear the cache to fix the “Something went wrong 1200” error.

• Go to ‘Windows Search’ and type and enter “Credential Manager”.

• Click on “Windows Credentials” and find and remove any credentials related to Microsoft apps.

• Restart your PC and try to log into the Microsoft app again.

Method 3: Use the Windows Store Apps and Network Troubleshooters

Your Windows comes with a built-in troubleshooter to automatically identify and fix any issues related to your PC, including network and Store apps.

Here’s how to run the Windows Store Apps and Network Troubleshooters:

• In ‘Windows Search’, type and enter “Troubleshoot”.

• Select “Additional troubleshooters”/”Other troubleshooters”.

• Scroll down and click on “Windows Store apps“.
• Select “Run”/”Run the troubleshooter”.

• Wait until your Windows is updated and then apply the recommended resolutions.
• Repeat steps 1 and 2 to find and run the “Network & Internet troubleshooter”.

• Once done, restart your PC.

Fixing the “Something Went Wrong 1200” Error [3 Advanced Ways]

If the above-mentioned fixes don’t resolve the error, you can try some advanced methods like clearing your browser’s cache, using your PC in Clean Boot, or resetting the affected app.

Method 1: Clear Your Browser’s Cache

Your browser’s cache can also sometimes cause login errors due to outdated information. Clear it to fix the issue:

For Google Chrome:

• Launch “Google Chrome” and go to “Menu” > “Settings”.

• Select “Clear browsing data” under Privacy and Security.

• Under the “time range” option, click on “All time”.
• Now select “Browsing history”, “Cookies and other site data”, and “Cached images and files“.
• Finally, click on “Clear data”.

For Microsoft Edge:

• Launch “Edge” and click on the three dots to open the menu.
• Go to “Settings” > “Privacy, search, and services”.

• Now scroll down on the right side to locate the “Clear browsing data “section.
• Select “Choose what to clear”.
• Under the “time range” option, click on “All time”.
• Now select all the sections and hit “Clear now”.

For Mozilla Firefox:

• Launch “Firefox” and click on the three horizontal lines to open the menu.
• Go to “Settings” > “Privacy & Security”.

• Find the “Cookies and Site Data” section by scrolling down. 
• Select “Clear Data”.
• Select the checkboxes for “Cached Web Content” and “Cookies and Site Data”.
• Hit the “Clear” option.

Method 2: Clean Boot Your OS

Sometimes, the login errors in Microsoft errors may be caused by conflicting third-party apps. You can identify the conflicting apps by using your PC in the clean boot state:

• On your PC, press ‘Win + R’ and type “msconfig”.

• Now press ‘Enter’ and go to the “Services” tab.
• Next, select the “Hide all Microsoft services” checkbox and click on “Disable all”.

• Now go to the “Startup” tab.
• Select “Open Task Manager”.

• Next, right-click on every non-Windows entry and click on “Disable”.
• Now close the “Task Manager”.

• Go to the “Boot” tab and select the “Safe Boot” option.
• Finally, hit “Reboot”.

If disabling the services resolves the issue, enable each service one by one to single out the conflicting app. 

Method 3: Repair or Reset the Microsoft App

If nothing else seems to work, try repairing or resetting the problematic Microsoft app:

• Go to “Start” > “Settings” > “Apps & features”.
• Find the affected Microsoft app.
• Click on the three dots and go to “Advanced options”.

• Select “Terminate” to quit the app.

• Select “Repair” under the “Reset” section and check if repairing it resolves the issue.

• If the error persists, select the “Reset“ option.

Resetting the app will fix any issues within it. 

That’s it! By now you should’ve fully resolved the error!