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One piece of software that many companies use for team communication and collaboration is Microsoft Teams.
So itâs super-frustrating when certain errors happen you or your team cannot join meeting in time or get disconnected during the meeting.
Today weâre gonna discuss Teams error code -6 and how to fix it.
A simple and efficient way to fix Teams error number -6 is to verify that the userâs work or school account is permitted and linked properly inside Teams. To refresh the authentication, you may need to sign out and then back into the account. To cut to the chase, letâs see what you can do to fix this.
SIDENOTE: Some of the issues youâre having may also impact Microsoft Store apps not being able to connect to the internet.
As well as other Microsoft Teams errors like caa5004b.
What 7 Steps Can You Do to Resolve Microsoft Teams Error Code 6?
Letâs take a look at our tested and tried methods to resolve the Microsoft Teams error -6. We have prepared 7 of them, try each one in order for the best possible outcome.
1. Reinstall Teams Software
You may want to think about removing and reinstalling Microsoft Teams. Use a dedicated uninstaller or Windowsâ built-in uninstaller to get rid of Teams entirely. Next, reinstall the most recent version of Teams by downloading it from the official website.
2. Check Your Windows System Date and Time
Make sure the time and date on your computer are correct by checking the system settings. Authentication problems, which manifest as failures in apps like Teams, may sometimes be caused by inaccurate date and time settings.
3. Update Drivers or Windows Itself
Windows and driver updates are important because incompatible software could be caused by out-of-date system files and drivers. To keep Windows up-to-date, look for updates in the Windows Update settings. You should also ensure that all of your drivers, including those for your graphics card, are up-to-date.
4. Check Antivirus Settings
Sometimes, antivirus software, which is meant to protect your computer from dangers, might unintentionally block or interfere with legal apps like Microsoft Teams. To fix this, you need to check the settings of your antivirus software. You could have trouble installing or using Teams if your antivirus software considers it a danger. Now weâll see whether the Error Code -6 problem is caused by your antivirus program by temporarily disabling it or adjusting its settings.
5. Clear MS Teams Cache
Microsoft Teams, like many other apps, uses temporary files and data stored on your computer to enhance performance and speed up certain operations; clearing this cache will restore the applicationâs original state. But occasionally these cached files become obsolete or faulty, and then issues like Error Code -6 pop up. Deleting these temporary files from the Teams cache will have the program regenerate them, which may fix problems caused by damaged data. Cached data may lead to software mistakes.
- Go to the %appdata%\Microsoft\teams folder on your hard drive:
- Delete all the files and folders within this directory except for the following:
\data
\IndexedDB
\Local Storage
\tmp
- Relaunch Teams and check if the error persists.
6. Run it as Administrator
To run Teams as an administrator, you need to go into the system preferences and look for a way to give the program access to resources that are normally reserved for administrators. One possible solution to the Error Code -6 issue is to open Microsoft Teams as an administrator. This will allow you to overcome certain limits or conflicts. This step entails changing the executable fileâs or shortcutâs attributes so that it may be executed with elevated rights. Do it this way:
- If you have a shortcut to Teams or an executable file, right-click on it and choose âRun as administratorâ. Occasionally, permission-related difficulties might cause Error Code -6, although running Teams with administrator credentials can occasionally sidestep this.
7. Repair Teams Installation
Software conflicts, system crashes, or incomplete upgrades are just a few of the many potential causes of damaged or incomplete Microsoft Teams installation files. If youâre having problems with your Teams installation, you may solve them without reinstalling the program by utilizing the Windows built-in tools to scan for and repair the applicationâs files and registry entries. In many cases, fixing any broken parts of the Teams installation is all thatâs needed to fix Error Code -6. Complete this step by following the next actions:
- Find the âApps & featuresâ option in Windowsâs configuration menu.
- Click on âMicrosoft Teamsâ from the list of installed programs.
- Then choose âModifyâ or âRepairâ to start fixing it.
- To finish fixing it, just follow the on-screen directions.
You may swiftly overcome Teams Error Code -6 and resume flawless collaboration with the correct troubleshooting procedures by following all the steps indicated above.
Be methodical and cautious as you go along, and donât be afraid to contact Microsoft support for more help if you run into any problems.
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