How to Fix Windows Update & Microsoft Store Error ‘0x80d06802’?

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In This Guide

Try It Now: Quick Ways To Fix the 0x80d06802 Error Right Away

3 Easy Solutions to Fix the Update Error “0x80d06802”

Solution 1: Verify Date and Time Settings

Solution 2: Use Windows Update Troubleshooter

Solution 3: Utilize Windows Store Apps Troubleshooter

3 Advanced Solutions to Resolve the Error 0x80d06802

Adv. Solution 1: Reset the Windows Update Components

Adv. Solution 2: Re-register Faulty DLL (Dynamic Link Library) Files

Adv. Solution 3: Download the Required Updates from the Official Microsoft Website

Bottomline

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Microsoft frequently releases new updates, and users often encounter issues with these updates. Some users have specifically reported encountering error code 0x80d06802 while attempting to download updates via the Windows Update mechanism, including updates such as KB4493440, KB4013429, and KB5035853.

This error typically appears with a message stating: “There were problems installing some updates but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help Error 0x80d06802”.
This error usually indicates a problem with the update or installation process.

Several factors can cause this error, including incorrect system settings, corrupted files, or issues with essential Windows services. Additionally, conflicts with supporting services needed to establish contact between the client and Microsoft Services can also cause this error.

These factors can also be a culprit to other Microsoft Store errors like 0x80D06809 and even when MS Store cannot connect to the internet, as well as 0x80040155 ‘Interface Not Registered’ error.

3 Easy Solutions to Fix the Update Error “0x80d06802”

Let’s begin by exploring 3 very easy ways how you can solve the update error. Later on, if these don’t work out, we’ll dive more in-depth with advanced ways.

Solution 1: Verify Date and Time Settings

Incorrect date and time settings can cause issues with Windows Update and Microsoft Store, as these services rely on accurate system time for security certificates.

• Press the ‘Win + I’ keys to open settings.
• Go to “Time and Language” and select “Date & Time”.
• Make sure “Set time automatically” and “Set time zone automatically” are enabled. 
• If these settings are correct, click “Sync now” under “Synchronize your clock”.

• Now go to “Region & Language” from the left pane and ensure that the “Country & Region” are set correctly to the country to live in.

• Exit the “Settings” and restart your computer.

Solution 2: Use Windows Update Troubleshooter 

The built-in Windows Update Troubleshooter can automatically identify and repair common problems that prevent Windows updates from downloading and installing.

• Press ‘Win + I’ to open the “Settings”.
• In the Settings app, select the “Update & Security” category.

• In the left panel, choose “Troubleshoot”. In the right panel, scroll down and select “Additional Troubleshooters”.
• Choose “Windows Update” under the “Get up and running” section. Then, click “Run the troubleshooter”.

• Wait while Windows detects problems. Finish the procedure by following the on-screen instructions. 
• After it’s finished, check for updates again.

Solution 3: Utilize Windows Store Apps Troubleshooter

The built-in troubleshooters can automatically detect and fix common issues with Microsoft Store.

• Press ‘Win + I’ to open the “Settings”.
• In the Settings app, select the “Update & Security” category.

• Now select “Troubleshoot” and then “Additional Troubleshooters”.

• Choose “Windows Store Apps”. Then, click “Run the troubleshooter”.

• Wait while Windows detects problems. Finish the procedure by following the on-screen instructions.
• After it’s finished, check for updates again.

3 Advanced Solutions to Resolve the Error 0x80d06802

As we mentioned, if those easy solutions didn’t do the trick — try out the advanced ways provided below. Those are suited for more tech-savvy users.

Adv. Solution 1: Reset the Windows Update Components

Resetting the update components can resolve deeper issues with the Windows Update service.

Press ‘Win + R’ to open the “Run” window. Open the “Command Prompt” by typing “cmd” in the box and clicking OK. 

• Input the following commands individually, pressing ‘Enter’ after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits

• Exit “Command Prompt” and restart your PC.

Adv. Solution 2: Re-register Faulty DLL (Dynamic Link Library) Files 

Re-registering specific DLL files can fix issues related to system files required for updates.

• Press ‘Win + R’ to open the “Run” window. Open the “Command Prompt” by typing “cmd” in the box and clicking OK. 
• Input the following commands individually, pressing ‘Enter’ after each one:
  regsvr32 mssip32.dll
regsvr32 initpki.dll
regsvr32 wintrust.dll

• Exit the “Command Prompt” and restart your computer.
• After restarting, go to “Windows Update” and check if error 0x80d06802 is resolved.

Adv. Solution 3: Download the Required Updates from the Official Microsoft Website

If none of the previously mentioned solutions resolve the Windows update error 0x80d06802, you can download the required updates from the Microsoft Update Catalog and manually install them.

Simply open the “Microsoft Update Catalog” using your preferred browser, search for the specific update number (e.g., KB4493440), download the update compatible with your version of Windows, and proceed to install it by following the on-screen instructions.

Bottomline

Fixing error code 0x80d06802 involves several steps, from simple checks to more advanced troubleshooting to effectively resolve it.
If the issue remains unresolved, consider reaching out to Microsoft Support for further assistance, or just mention your issue in the comment section below and we’ll try to help!