How to Fix Windows Stuck at Shut Down Screen? 4 Effective Ways

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When you shut down your Windows PC, it will shut down within a few seconds after terminating any open programs and saving any important data. However, sometimes, you may find your PC being stuck on “Shutting Down” screen.

How to Fix Windows Stuck at Shutting Down Screen

When this happens, you do have the option to force your PC to shut down. However, doing so is not always recommended for your PC’s health and performance.

So how to fix Windows stuck at the shutting down screen in Windows 10 and Windows 11? Read on to find out multiple ways to address this problem and ensure that your Windows PC shuts down smoothly and quickly. 

DO IT NOW: How to Fix Windows Stuck at Shutting Down?

  • Disable Fast Startup: Sometimes, the Fast Startup feature can cause shutdown problems.
  • Update Windows: Updating your Windows can install performance improvements and bug fixes that may be causing the shutdown problem.
  • Adjust USB Power Management Settings: Incorrect USB Power Management Settings on your PC can prevent your PC from shutting down properly.
  • Clean Boot Your Windows: This helps you identify any background apps that may be causing shutdown problems.

Continue reading to find out detailed steps for each of these fixes and others as well.

Why Does Windows Get Stuck on Shutdown?

There are many reasons why your Windows may be stuck at the shutting down screen and is unresponsive. It is a common problem that can be caused by the following possible reasons:

  • Software conflicts
  • Outdated drivers
  • Unfavorable settings
  • Outdated windows

Fortunately, there are many ways to troubleshoot this problem. So now let’s dive into these steps in detail and get your PC fixed!

How to Fix Windows Stuck at Shutting Down Screen?
[2 Beginner-Friendly Ways]

Sometimes, fixing Windows shutdown problems can be as simple as disabling a few things and updating your Windows. Try these quick fixes first before you move on to the more challenging methods. 

Method 1: Disable Fast Startup

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Fast Startup in Windows is a special feature that reduces the boot time of your PC. Sometimes, this feature can cause problems when shutting down your PC. 

Try disabling this feature by following these steps:

  • Go to ‘Windows Search’ and type and ‘Enter’ “Control Panel”.
  • Go to the “Small Icons” view and select “Power options”.
Small Icons Power Options
  • Now select “Choose what the power buttons do” from the left section.
  • Click on the “Change settings that are currently unavailable” option from the top.
Change settings that are currently unavailable
  • Uncheck the “Turn on fast startup (recommended)” option.
Uncheck the Turn on fast startup
  • Now click on “Save Changes”.

Method 2: Update Your Windows

Sometimes, updating your Windows can install some much-needed performance improvements and bug fixes that may be causing shutdown problems. Make sure your Windows is up to date by following these steps:

  • Right-click on “Start” and click on “Settings”.
  • Now go to “Update & Security” > “Windows Update”.
  • Click on the “Check for updates” button. Your Windows will automatically download and install any available updates.
Click Check for Updates
  • Also, install the “optional updates”.
  • Once done, restart your PC.

Resolving Windows Stuck at Shut Down Screen
[2 Advanced Ways]

If you have already tried the above-mentioned fixes and nothing seems to work, there are some advanced fixes you can try.

Method 1: Adjust USB Power Management Settings

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If you don’t have the right USB Power Management Settings on your PC, you may have trouble shutting down your PC. 

Here’s how you can adjust these settings:

  • Right-click on “Start” and click on “Device Manager”.
  • Expand the “Universal Serial Bus controllers” option.
  • Now right-click on every ‘USB Root Hub’ item and click on “Properties”.
Select USB in Device Manager then Properties
  • Navigate to the “Power Management” tab.
  • Check the box next to “Allow the computer to turn off this device to save power”.
  • Hit “OK”.
Allow the computer to turn off this device to save power
  • Now repeat the above for every ‘USB Root Hub’ item in the list.
  • Once done, restart your PC.

Method 2: Clean-Boot Your Windows

By Clean-Booting your Windows, you can start your PC with minimum startup programs and drivers. Doing so helps you identify any background apps that may be causing shutdown problems.

Here’s how to clean boot your Windows:

  • On your PC, press ‘Win + R’ and type “msconfig”.
Type msconfig
  • Now press ‘Enter’ and go to the “Services” tab.
  • Next, select the “Hide all Microsoft services” checkbox and click on “Disable all”.
Hide all Microsoft services
  • Now go to the “Startup” tab and select “Open Task Manager”.
  • Next, right-click on every non-Windows entry and click on “Disable”.
Right click and Disable Tasks
  • Now close the “Task Manager” and go to the “Boot” tab.
  • Select the “Safe Boot” option and then hit “Reboot”.
Safe Boot and Minimal

While you can always force-shutdown your PC to get rid of the shutdown screen freeze, it is not recommended to do so. Force shutdowns can cause system corruptions and important data deletion. Therefore, we recommend you try the above-mentioned ways to fix Windows stuck at the Shutting Down screen. These fixes are bound to solve the shutdown problem.

If they don’t though or you wish to fix everything automatically — we recommend downloading iobit Advanced SystemCare for a quick fix.

Good luck!

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About the author
Mendy Lieberman
Mendy Lieberman - Founder, PC repair expert

Mendy is a founder of WindowsFixHub.com. He’s been a ‘tech-geek’ for a decade.
He has a background in IT consulting and has gathered a team for WindowsFixHub which main purpose is to provide the most helpful PC tech and software repair guides in the market!