How to Fix the XULRunner Error in Firefox (9 Effective Steps)

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Oh no.. have you run into XULRunner error in Firefox again?
If you do, we have some perfect solutions just for you.

Some unhappy users who have this error may experience frequent crashes, slow page loading, unresponsive tabs, or complete browser failure because of it. Some users report seeing error messages specifically mentioning XULRunner.
These problems occur regardless of the device or operating system. 

How to Fix the XULRunner Error in Firefox

We’ve collected and tested nine steps to resolve “XULRunner Error” issues.
These solutions are suitable for beginners and experienced users and aim to restore smooth browsing.

FIX IT NOW: Quick Solutions for XULRunner Error

Before proceeding to detailed steps, try these quick fixes:

  • Close all Firefox windows and open the browser again
  • Install the latest version of Firefox
  • Restart your system

If these don’t work, continue with the following steps.

What is the XULRunner Error, and What Causes It?

XULRunner errors often signal problems with Firefox’s core components or interference with normal operation. XULRunner is a package of technologies Firefox uses to render its user interface and handle web content. When XULRunner encounters issues, it can severely impact Firefox’s functionality.

Common causes include outdated software, corrupted files, conflicting extensions, or system resource limitations. Sometimes, antivirus software or firewall settings can interfere with XULRunner’s operations, leading to errors.

The corrupted display adapter files can also cause other errors like DirectX Feature 11, a flickering screen on Youtube and other platforms, and Geforce experience issues.

Now let’s how we can deal with this error in 9 different ways.

9 Effective Ways to Fix ‘XULRunner’ Error in Firefox

1. Perform a Clean Reinstall of Firefox

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Why this works: A clean reinstall removes all potentially corrupted files and provides a fresh, updated Firefox version.

  • Uninstall “Firefox” from your computer using the “Control Panel” or “Settings” app.
Uninstall Firefox in Settings
  • Download the latest version from the official “Mozilla Firefox” website.
Download Firefox
  • Delete the “Firefox” folder in your AppData directory (Type %appdata% in ‘File Explorer’s address bar’)
Delete Mozilla Firefox files
  • Install the new “Firefox” copy and check if the error persists.
  • After installation, avoid immediately syncing or importing old data.
Avoid immediately syncing or importing old data for Firefox

2. Update Your Operating System

Why this works: Updates can resolve underlying system issues that might be causing the XULRunner Error in Firefox.

  • Go to your system’s update settings (Windows Update or macOS Software Update).
  • Install all available updates, including optional updates.
Windows update - Download and install all
  • Restart your computer after updating, even if not prompted.
  • Open “Firefox” and check if the “XULRunner Error” is gone.
Open Mozilla Firefox
  • If using Windows, ensure all available “.NET Framework” updates are installed.
Download .NET Framework

3. Troubleshoot Firefox Profile Issues

Why this works: Creating a new profile gives Firefox a fresh start with default settings, helping to isolate whether the problem is with your profile or Firefox itself.

  • Close “Firefox” completely, ensuring it’s not running in the background.
End Firefox in Task Manager
  • Open the “Firefox Profile Manager” by typing “firefox.exe -p” in the “Run” dialog (‘Win+R’).
Type firefox.exe -p
  • Create a new profile and set it as default.
Create new profile for Firefox
  • Launch “Firefox” with the new profile.
  • If the error is resolved, gradually transfer data from the old profile to the new one.

4. Manage Extensions and Add-ons

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Why this works: Extensions and add-ons can introduce conflicts or compatibility issues, especially if outdated or poorly coded.

  • Launch “Firefox” in “Safe Mode” by holding the ‘Shift’ key while starting “Firefox”.
Open Firefox in Safe Mode
  • If the error doesn’t occur, re-enable add-ons one by one.
  • Update or remove problematic extensions. Pay special attention to recently installed or updated extensions
  • Consider using fewer extensions to reduce potential conflicts.
Remove Firefox Extension

5. Modify Firefox Compatibility Settings

Why this works: Compatibility mode forces the application to run as if it were on an older version of Windows. It’s good if firefox didn’t have any issues prior to upgrade?

  • Right-click the “Firefox” shortcut and select “Properties”.
Open Firefox Properties
  • Go to the “Compatibility” tab.
  • Check “Run this program in compatibility mode”.
  • Select an operating system from the dropdown menu.
  • Apply changes and run “Firefox”.
Modify Firefox Compatibility Settings
  • If issues persist, try different OS versions in the compatibility settings.

6. Scan for Malware on Your PC

Why this works: Malware can corrupt system files, modify browser settings, and interfere with Firefox’s processes.

  • Update your antivirus software to the latest version.
  • Perform a full system scan, not just a quick scan.
Scan using your Antivirus
  • Remove any detected threats following your antivirus software’s instructions.
  • Restart your computer after the malware removal process.
  • Consider using multiple anti-malware tools for thorough cleaning.

7. Use Firefox’s Refresh Feature

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Why this works: The refresh feature resets Firefox to its default state while preserving essential information like bookmarks and passwords. It removes extensions, custom settings, and other modifications that might be causing the XULRunner Error.

  • Click the menu button and select “Help”.
Go to Firefox Help
  • Choose “More troubleshooting information”.
  • Click the “Refresh Firefox” button.
Refresh Firefox
  • Confirm your choice in the dialog box.
  • After refreshing, check if your essential data (bookmarks, passwords) is intact.

8. Clear Firefox Cache and Cookies

Why this works: Cached data and cookies stored from websites can sometimes become corrupted or conflict with Firefox’s operations.

  • Open “Firefox” Settingss from the menu.
Go to Mozilla's Settings
  • Go to the “Privacy & Security” panel.
  • Clear both “Cookies and Site Data” and “Cached Web Content”.
  • Choose to clear all data, not just from a specific time range.
Clear Data for Firefox
  • Restart “Firefox” and check if the error is resolved.
  • Be prepared to log in again to websites after clearing data.

9. Disable Hardware Acceleration

Why this works: Hardware acceleration uses your computer’s GPU to speed up certain processes. Disabling acceleration shifts all processing to your CPU, which can resolve graphics-related errors like XULRunner.

  • Open “Firefox” Settingss from the menu.
  • Go to the “General” panel.
  • Uncheck “Use recommended performance settings”.
  • Uncheck “Use hardware acceleration when available”.
Disable Hardware Acceleration for Firefox
  • Restart “Firefox” for the changes to take effect.
  • Monitor performance after disabling to ensure it doesn’t negatively impact browsing.

Final Words

Hopefully, by now you’ve successfully resolved the error!
However, when these steps fail to resolve the XULRunner Error, you have additional options for support. Consider posting your issue on the Mozilla support forums, where community experts often provide helpful advice.

You can also post a comment below and explain your situation, we’ll do our best to help!

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About the author
Joshua Hohendorf
Joshua Hohendorf - Author

Joshua is an author at WindowsFixHub.

His experience involves Product and Program Management with the knowledge and ability to get things done. Utilizing basic to advanced IT work such as setting up new networks, troubleshooting software, and computer maintenance.